Right now Alex answers calls, follows up quotes, sends invoices, and collects payment. That's the foundation. The contractors who get on the platform now will have a meaningful head start on everything that comes next.
The foundation. Everything a solo operator needs to stop losing jobs to unanswered calls and untracked follow-up.
Alex answers every call in your company's name, qualifies the job, and captures the lead — whether it's 2 PM or 2 AM.
Callers get scheduled automatically. Alex confirms the time, captures the address, and logs the job.
When a call isn't answered in time, Alex texts back within 60 seconds. Lead captured, competitor blocked.
3-touch automated follow-up on every open quote — Day 1 text, Day 3 call, Day 5 final text. Runs without you.
Job complete? Invoice goes out automatically before you're back in the truck.
One-click pay link sent by text. Automated reminders until it's paid.
Pipeline, schedule, money, and AI activity — all in one place. Jobber-style. Built for field operators.
Level 1 (approve before send) → Level 2 (notify before send) → Level 3 (autonomous). You control how much Alex does on its own.
Alex goes from answering calls to managing the full job lifecycle — from first contact through final payment and review.
Alex handles inbound texts from customers — scheduling questions, payment questions, job status — not just outbound reminders.
Native sync with ServiceTitan, Jobber, and Housecall Pro. Alex logs jobs directly — no double entry.
Job complete and paid? Alex texts the customer a direct review link. Automated, timed right, no awkwardness.
Pre-season tune-up reminders, post-job follow-up for recurring service, equipment replacement outreach. All automated.
After every service call, Alex offers the maintenance agreement. Scripted, timed, and tracked.
Book jobs to specific technicians. Alex knows who's available and routes accordingly.
Invoices and payments flow directly into QuickBooks. No reconciliation at end of month.
Alex switches to Spanish mid-call based on the caller. No configuration required.
Alex moves from reactive to proactive — predicting which customers need service before they call, and which jobs are about to go cold.
Alex learns which quote signals predict a close — job size, urgency, response time — and surfaces your highest-probability opportunities first.
Track what was installed and when. Alex reaches out before equipment fails — not after.
Based on your pipeline, seasonal patterns, and historical close rates, Alex shows you what next month looks like before it happens.
When a caller mentions a competitor's name or price, Alex flags it. Over time, you see which competitors you're winning against — and which you're not.
Based on demand, season, and job mix, Alex recommends when to hold rate and when to move fast.
Alex identifies your highest-LTV customers and triggers referral asks at the right moment — after a great review, after a big job.
Every feature in Gen 2 and Gen 3 is built on top of the data and usage patterns from Gen 1. The contractors who start now will have better AI, better scoring, and better results than anyone who joins later.